If your LiA Pass is lost or stolen, a duplication request must be made. This request will remotely cancel your current LiA Pass.

Only the personal LiA Pass can be duplicated for the price of €10.00 (price as of April 1st, 2016). Duplication is free in the event of a malfunction arising during normal use.

Your duplicate will be created upon your request. Any fares not yet used or currently valid subscriptions will be immediately transferred to this duplicate , for purchases made the same day, you may be asked to show your receipt.

To create a duplicate, complete the form and bring with you:

• a recent photo (35x45mm format),
• a photocopy of your ID,
• €10 (by cheque made out to Transdev Le Havre if you send your request by mail)

You can send your complete request file:

• by mail to Transdev Le Havre - LiA, Service Marketing, BP 20018 - 76930 Octeville-sur-Mer (expect a 10-day delay starting from our receipt of the request, provided that the application is complete)
• or visit a LiA agency in person to obtain your duplicate card immediately.